Privacy Policy

1PORT (this site) will handle the personal information of customers as described in the following documentation. (This document has been prepared for English speaking users by translating the original Japanese text. The legal interpretations and so forth are all based on the original Japanese.)

Definition of personal information

'Personal information' refers to information in relation to a living individual and may include such information as names, addresses, email addresses and other information that can be used to uniquely identify an individual. Furthermore, by simply comparing the information to other information, individuals will be able to be identified.

Gathering of personal information

This site collects personal information of customers for use as described in the subsequent section. At the time of collection the purpose of its use is made clear and the collection is handled in a legal and just way. The following is a list of the personal information that this site will collect from customers.
(a) Names, Business name, Company name
(b) Email Addresses
(c) Telephone numbers (including cellular phone numbers)
(d) Postal codes
(e) Addresses
(f) IP addresses of computers accessing this site
(g) Operation system and browser information

Use of personal information

This site will use the personal information collected from customers in the following ways.
(a) When it is necessary to administer the services of this site.
(b) When managing registration of members.
(c) When it is necessary for this site to contact registered members.
(d) When replying to questions or comments.
(e) When distributing news.
(f) When access to this site is limited due to an irregularity.

Also, when a customer apply for an agency service of this site, personal information of the customer is disclosed to the affiliated agencies. The agencies will use the personal information in the following ways.
(a) When managing and shipping applied items.
(b) When replying to questions or comments.
(c) When agencies to need to contact the customer.

This site will neither disclose nor supply the personal information of customers to third parties except for the following reasons.
(a) When in accordance with laws and ordinances as well as when it is necessary to cooperate with national organizations or local public bodies, and also those persons entrusted to represent the actions of said organizations.
(b) When it is necessary to protect a person's life, health or property and there is difficulty in obtaining the consent of the person themselves.

Protection and management of personal information

This site implements rational, systematic, physical, personal and technical measures to safely handle the acquired personal data of customers. Along with this, the data is handled in accordance with relevant laws and ordinances in order to prevent unauthorized access to the data or other things such as the loss, alteration or disclosure of personal information. Despite these efforts, no absolute guarantee is able to be made.

Correction/deletion of personal information

As this site wishes to handle customer requests for corrections or deletions of the handled user data as quickly as possible, please use the Membership Withdrawal Form to make such requests.

For those residing in any member nation belonging to the EU and for whom GDPR applies, please inquire with this site when exercising GDPR granted rights. In addition, in the event that it is not properly processed, a petition for redress may be filed with the supervising authority.

About cookie use

Cookies are used in order for this site to provide a quality service to customers. However, the cookies are not used in the gathering of any personal information and do not violate customer privacy in any way. Furthermore, if customers do not wish to receive cookies they are able to change this via their browser settings.
*A cookie is information sent from the server computer to the customer's browser and stored on the computer being used by the customer.

Privacy policy changes

In the case that this site changes what personal information it gathers, the purpose of use of that personal information or makes any other changes to the privacy policy, the changes will be made publicly available through this page.

Questions and comments

If you have any questions or comments, please ask via the inquiry form.

August 1st, 2019 enacted