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About Purchase Service

This page guides you about Purchase service from application to delivery.

About Purchase Service

Purchase service is an agency service for the purchase and international shipping of items. Just by sending an application, the customer can delegate all remaining works to this service.

Order Items

This service will place the order on behalf of the customer. Member registration on eBay is not necessary, therefore no need to be fluent in the local language.

Payment method

All fees will be paid to us. In general, payment will be made by credit card.

Inspection

Before the international shipping, the agency inspects the quantities, colors and sizes of the applied items are correct. Availability of inspection and content of it depend on the selected plan.

Intl Shipping

Items will be shipped via international express delivery or EMS, etc. As the agency makes volume contracts with shipping companies, they can often ship at lower rates than individual customers.

Steps for Purchase Service

After applying for a Purchase service, your order will be processed in the following manner. If the customer's operation is required at any stage in the process, we will notify you by Email. If you have any special requests during the order process, please send a message from the order details page.

Description for each status

1.Submit ApplicationAfter adding all items to your cart, click on 'VIEW CART' from the top right corner of the page, then select Purchase service and submit your application.
2.Confirm Item AvailabilityAfter receiving your application, we will confirm the stocks and prices of the applied items.
3.Send an EstimateAfter confirming the item stocks and prices, an estimate for item prices, our commission and etc will be sent to you by Email. Please confirm the details of the estimate and whether each item can be handled on the order details page.
4.PaymentAfter confirming the estimate, if there are no issues, please make a payment either by credit card or bank transfer.
5.Purchase ItemsOnce payment has been confirmed, the agency will purchase the items.
6.Dispatch ItemseBay sellers will ship applied items to our local warehouse. After the items' arrival, we will conduct an inspection and re-packaging of the items.
7.Bill for ShippingAfter the international shipping is ready, the bill for the international shipping fees will be sent to you by Email. Please make a payment by the designated methods. If you have chosen a plan for which the international shipping fees are to be collected on delivery, there might be no 2nd billing.
8.Pay for shippingOnce payment of shipping fees has been completed, please report us from the order details page. If there is no billing, please submit a shipping request.
9.Intl ShippingOnce your payment has been confirmed, your items will be shipped to you. Once international shipping has been completed, you will be notified via email, including information such as tracking numbers, etc.
10.Report ReceptionOnce your items have safely arrived, please report their arrival via your My Page. If any excessive payment has been made, the excess amount will be added to the customer's deposit amount.

About necessary fees

If you applied for Purchase service, the following costs must be paid to this service. Payment is normally made by credit card or bank transfer.

Item PriceThe item prices will be shown on the details page for each item. Depending on the color or size, the prices may vary, and in some cases, the listed price on the website may vary from the actual selling price. Please confirm the actual price on the estimate which you will receive after the stock check.
Commission FeeWe will charge predetermined purchasing charges as shown below. Purchasing charges will be calculated for each order. If you bundle orders at "ARRIVED" status, the purchasing charges will be calculated separately.
商品代金手数料率
999.99USD商品代金の10%
10001999.99USD商品代金の9%
2000USD商品代金の8%
※ただし最小手数料は7USD
Local ShippingDomestic shipping is required to deliver your items from eBay sellers to our local warehouse. In general, these fees will be incurred for each seller, but in some cases shipping will be free of charge.
Inspection Fee We will charge inspection fee as shown below. The inspection fee will be calculated per item.
USA1.00USD/商品
UK1.00GBP/商品
Europe1.00EUR/商品
International Shipping FeesAs we have volume contracts with shippers, in many cases we can ship at lower than normal rates. Please confirm the shipping methods and prices on this page.
Storage FeeNormally warehouse storage fee is free, but warehouse storage fee will be charged as shown below when free storage period has passed.
USA90日が経過した後1.00USD/日
UK30日が経過した後1.00GBP/日
Europe30日が経過した後1.00EUR/日
• In some cases import duties and consumption taxes may be incurred at customs. If any import duties or consumption taxes occur, in general you will be asked to make payment with the delivery service.
• We ask that customers be liable for any credit card fees which may occur during payment.
• The foreign exchange rates include currency exchange charges and system usage fees.

Regarding item prices and stocks

In some cases, the actual item price may be different from the price displayed on this site. This can occur when the original sales site changes prices between the time this site acquires the information and issues an estimate. Please confirm the actual price in the estimate sent from this service. In some rare cases, the price may change during the time between the estimate and purchase of the items. In such a case, we will notify you with a message, and confirm whether you wish to continue the purchasing.

In some cases, some items may sold out after issuing an estimate. If any items are sold out after the estimate, and any over-payment occurs as a result of that, the over-paid amount will either be offset at the 2nd payment, or added to your deposit after the completion of the order. (If the payment has been made by credit card, in general we will cancel the payment.) Please note that in the event a purchase cannot be made after receiving payment due to the item being sold out, any credit card transaction fees incurred by the customer cannot be refunded.

Even if a portion of the order has been sold out, in general, all remaining items will still be purchased. If you do not wish to receive any other items unless your complete order can be fulfilled, please inform us as such in the special request field when you submit the application.